Shipping policy
UK
Within the UK we ship with DHL Parcel on a standard delivery service which is 1-3 days from despatch (no deliveries on Saturday or Sunday), we charge £4.99 per shipment and offer free carriage on all orders over £55. We also offer 3 next working day delivery services if your order is placed Mon – Fri before Noon, pricing detailed below.
Goods are normally despatched from our warehouse within 2 – 3 working days of our receiving your order.
Europe
For European countries we use DHL International, your order should arrive within 5-7 working days. Our deliveries are inclusive of all taxes and customs clearance to your address*. All of our shipments abroad can be tracked using the consignment number that we will send.
*If delivering to a commercial address in Europe Taxes and VAT will still be applicable. Goods are sent our from the UK using IOSS where orders under €150 to a residential address are Tax and Duty free. If you are a business looking to order please contact us to set up a business account where we can send tax and duty free.
USA
Please visit our US website, where items will be dispatched direct from our warehouse in Montana via UPS.
Rest of the World
If your country is not listed above please contact us via email or the chat feature. We ship our products all around the world using our delivery partner DHL Express.
Duties and Taxes
Orders shipped to destinations outside the UK and the EU may incur duties and taxes, which may be due at the time of delivery. These are not calculated during checkout and are not collected by Urban Bar (If you are sending a gift, the recipient may be responsible for these amounts). You may want to consult your local customs office for more details about duties and taxes.
Multiple Addresses
If you wish to send products to more than one address, please place a separate order for each address. A separate charge will apply to each delivery address.